PEBCAC

I discovered an acronym today that is used by IT support types to indicate that the problem is with the user rather than the computer – PEBCAC, or ‘problem exists between computer and chair’. An alternative version is PEBCAK, or ‘problem exists between keyboard and chair’.

Related acronyms I found in the Urban Dictionary include PEBE, or ‘problem exists between ears’; PEBLARE, or ‘problem exists between left and right ear’, and PEBKAF, or ‘problem exists between keypad and floor’ (used by security companies to describe user error).

Have you heard or used any of these? Or any related ones?

6 thoughts on “PEBCAC

  1. I also knew the version PEBKAC. Some people use it in French too (although I guess most French people wouldn’t understand it), and there’s even a French website called PEBKAC (http://www.pebkac.fr/) with anecdotes about people who can’t use a computer properly.

  2. Something similar. For patients who don’t need medicine but insist on it: Obecalp . It’s “placebo” spelled backwards 🙂

    Cheers,
    Andrew

  3. I’m a computer programmer, and I’m familiar with the first two acronyms, but I don’t use them. As one of my big professional interests is usability and human-computer interaction in general, I’m usually the person trying to explain how the user is not at fault. Computer people tend to be far too ready to blame humans when the problem is poorly designed software.

    (In Dave Barry’s Guide to Computers he memorably defines “user” as “the word computer professionals use when they mean ‘idiot’.”)

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